Frequently Asked Questions

Orders

How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. We accept all major credit cards and Shop Pay.

Can I change or cancel my order?
Please contact us at hello@shoreliftco.com as soon as possible. We'll do our best to accommodate changes before your order ships.

Shipping

Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. Check the product page or your cart for details.

How long does shipping take?
Most orders arrive within 5–10 business days. Delivery times may vary depending on your location and the product.

Do you ship internationally?
At this time, we primarily ship within the United States. Contact us for international inquiries.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for items in their original condition. Please contact us at hello@shoreliftco.com to initiate a return.

How long does a refund take?
Once we receive your return, refunds are processed within 5–7 business days back to your original payment method.

Products

Are your products covered by a warranty?
Warranty coverage varies by product and brand. Please refer to the product listing or contact us for specific warranty information.

Still have questions?
Reach out to us at hello@shoreliftco.com — we're happy to help!